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Ever tried to cancel an AOL account? This guy did!

Posted: Mon Jul 24, 2006 7:30 am
by Diedel

Posted: Mon Jul 24, 2006 7:46 am
by Jeff250
LOL, I once had to cancel it after I signed up for a free month to get a friend a free iPod. They do get pissy after they figure out that you really are going to cancel your account. My guy sounded really put off, and then all I heard was keyboard typing for about 20 seconds, and then he hung up. Fortunately, he did cancel the account.

Posted: Mon Jul 24, 2006 8:12 am
by Battlebot
dude, im so glad i got rid of it 10 years ago

Posted: Mon Jul 24, 2006 8:37 am
by AceCombat
lmao! they played this on the radio few days ago in ATL.

Posted: Mon Jul 24, 2006 8:44 am
by Hattrick
oh man!
I had a nightmare of a time with AOHELL
somehow they got my CC# and was charging me for an account I never had set up.
Took me 3 days of getting hung up on before I finally said, \"Look if you assholes don't cancel this account I WILL be contacting my lawyer and begin litigation process immediately and since you dumbasses have just gotten out of court for the same thing I should win handily.\"

\"click\"

Next bank statement was free of any charges from them.

I sure scared them! ;)
at any rate it finally worked. lol

Posted: Mon Jul 24, 2006 11:10 am
by Dakatsu

Posted: Mon Jul 24, 2006 4:26 pm
by Foil
I had the exact same experience when cancelling an AO-Hell account about 10 years ago.

I work in the same building as the AOL call center where many of the cancellation requests go through (to clarify: I don't work for AOL, I work for another company who has an office in the same mall building). I've had a number of co-workers who used to work for AOL, who told some of the craziest stories about the way they were asked to give customers the \"run-around\" when they were asking to cancel their accounts. :roll:

Posted: Mon Jul 24, 2006 4:46 pm
by snoopy
After having compuserve as my first experience in the internet, my family went with independant ISP's. Not the compuserve was bad, it just revealed the fact that the future wasn't in those \"all included\" internet services.

Posted: Tue Jul 25, 2006 12:03 am
by roid
i havn't listened to this yet....

when studying I.T. a few years back, one of the lecturers instructed us on howto cancel your internet service.

call the number, then just scream over and over \"I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE\". Otherwise you'll spend an hour trying to convince their \"don't let them get away!\" department to cancel your account. It's like freakin reverse marketing calls, coz you ring them but they keep trying to sell you something, but you called them!! argh

Posted: Tue Jul 25, 2006 12:33 pm
by Isaac

Posted: Tue Jul 25, 2006 5:48 pm
by Stryker
What? AOL does something other than send out free coasters periodically?

Posted: Tue Jul 25, 2006 6:12 pm
by Isaac
Stryker wrote:What? AOL does something other than send out free coasters periodically?
why yes! much MUCH more!

Posted: Wed Jul 26, 2006 8:13 am
by Sir Sam II
Isaac wrote:
Stryker wrote:What? AOL does something other than send out free coasters periodically?
why yes! much MUCH more!
I use them for target practice.

Posted: Fri Jul 28, 2006 11:38 pm
by Aggressor Prime
I'm lucky enough not to get any. :P