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How to fix the \"HELP - I can't LOGIN!

Posted: Tue Jan 03, 2006 9:55 pm
by KoolBear
Mainly this problem is related to IE users like me

Since the move firefox seemed to handle the cookie issues just find but IE won't here's what I have done and suggested to many others ....

First use the new mod I just added at the bottom of the index page ...
remove_cookies.php

Then close ALL browsers and try to login again.

If that still doesn't work then...
At the top of IE select ...
\"Tools\"
--> \"Internet Options\"
------> Select \"Delete Cookies\" Under General Tab in middle of screen
------> Select \"Delete Files\"
------> Select \"Delete Offline Content\" (just below the previous two (see above)
And that should resolve your issue.

KB

Posted: Wed Jan 04, 2006 2:36 am
by Mobius
Nope KB, I can log in using IE, but Firefox just reloads the login page, or says \"You have specified an unknown username or password.\".

Please don't make me use IE - it's like swimming in an open sewer!

Re:

Posted: Wed Jan 04, 2006 2:42 am
by fyrephlie
Mobius wrote:Nope KB, I can log in using IE, but Firefox just reloads the login page, or says "You have specified an unknown username or password.".

Please don't make me use IE - it's like swimming in an open sewer!
had that problem (see my post in 'post move' thread) have you tried tools -> clear private data

and clearing the cookies.... it sucks cause some cookies are good (and tasty!) but i did and it let me log in. :)

Posted: Wed Jan 04, 2006 7:27 am
by woodchip
Not to throw you for a complete loop KB, but I have Firefox and couldn't log in. Tried your delete cooky proggy but that didn't work. What did work was was goining into TOLS and blocking cookies from this site.
Hows that fit into the equation? HAH!

Posted: Wed Jan 04, 2006 12:22 pm
by fyrephlie
had to relogin again this morning... blah.

Posted: Wed Jan 04, 2006 1:29 pm
by Richard Cranium
I think part of the problem was this temporary domain name this system had. Some of the cookies the DBB may have issued have this temporary name but point to the same IP address of the system. Maybe the various browsers just don't handle cookies the same way. Even though the temporary domain name points you to the DBB the DBB doesn't issue cookies for that name. Now that the DNS update is complete the cookies should work after they have been cleared.

At any rate let’s compile a little list of browsers the DBB has been tested with and make sure we don’t still have a problem.

Internet Explorer 6.0 - Needs testing
Firefox 1.07 - works after clearing cookies
Firefox 1.5 - Needs testing

Posted: Wed Jan 04, 2006 2:10 pm
by Vindicator
Just happened to me in Firefox 1.5. The 'remove all cookies' link didnt fix it, but it worked after I cleared my cookies from the Options menu.

Re:

Posted: Wed Jan 04, 2006 3:31 pm
by Grendel
Richard Cranium wrote:Internet Explorer 6.0 - Needs testing
Works after killing the previous cookie.

Posted: Wed Jan 04, 2006 7:45 pm
by woodchip
Here's what I have to do with ff1.7 Get to main screen and go into browser tools and click allow cookies. Then attempte to log in. Takes me to the old url and I am not logged in. I hit the back button and go back to main log in page, drop down tools and click do not allow cookies. Now I can log in but I am at the old DBB url(www.descentbb.net). I did NOT have to do this 2 days ago.

Posted: Thu Jan 05, 2006 10:15 am
by KompresZor
I haven't had any trouble using FireFox 1.5 / Linux. I'll try Opera when I get a chance and let you know.

Man... nothing funner then flushing bugs :P

EDIT: login fails completely in Opera even after deleating cookies. Tried both the lgoin link in the header and the fast login at the bottom of the page... no joy

EDIT2: After searching the cookies again I found that I had missed some. After deleting all the \"descentbb\" & \"dbb.vonclan.net\" cookies Opera worked fine.

Posted: Thu Jan 05, 2006 10:21 am
by Kilarin
In Firefox 1.0.7, I couldn't log in until I deleted not only the descentbb.net cookies, but also the www.descentbb.net cookie. Once I got the old www.descentbb.net cookie off, I was able to log in again.

Kilarin

Posted: Thu Jan 05, 2006 10:56 am
by Unix
I just formated my hard drive and reinstalled windows. It seemed to solve the problem :P

Re:

Posted: Thu Jan 05, 2006 1:24 pm
by Richard Cranium
Unix wrote:I just formated my hard drive and reinstalled windows. It seemed to solve the problem :P
Drastic but I like your determination!

Posted: Thu Jan 05, 2006 1:57 pm
by Krom
And all I did was selectively delete my cookies... :P

Posted: Fri Jan 06, 2006 4:41 pm
by Mobius
This is driving me insane!

PLEASE SOMEONE FIX IT!!

Re:

Posted: Fri Jan 06, 2006 4:44 pm
by Iceman
Richard Cranium wrote:
Unix wrote:I just formated my hard drive and reinstalled windows. It seemed to solve the problem :P
Drastic but I like your determination!
LOL! The hard way to delete cookies ...

Posted: Fri Jan 06, 2006 11:37 pm
by CDN_Merlin
Logged in, came to this thread and when i clicked reply it asked me to relogin. This is annoying as I have to login everytime I come here using any browser (IE or firefox).


Cleared cookies and restarted FF and no go.

Posted: Fri Jan 06, 2006 11:41 pm
by MD-2389
I had a problem logging in earlier, and had to switch to Firefox as opposed to Mozilla Suite to login and post. Once I nuked the descentbb.net and www.descentbb.net cookies, I was able to login like normal. Whether or not I stay logged in after I close my browser yet remains to be seen.

Posted: Fri Jan 06, 2006 11:56 pm
by roid
the \"remove cookies\" link (with closing down firefox) didn't fix it for me.

i manually deleted the individual cookies for descentbb.net in firefox (1.5) options.

that fixed it - didnt' even have to restart firefox.

Posted: Sat Jan 07, 2006 12:03 pm
by CDN_Merlin
Nothing has worked for me so that would rule it's not on my end since I haven't changed anything since the DBB moved. Gotta be server side.

Re:

Posted: Sat Jan 07, 2006 12:10 pm
by fyrephlie
CDN_Merlin wrote:Nothing has worked for me so that would rule it's not on my end since I haven't changed anything since the DBB moved. Gotta be server side.
now that's just specious reasoning...

more logically, if you are the only person still having this problem, it must be on your end. :P

Posted: Sat Jan 07, 2006 12:25 pm
by CDN_Merlin
Fire, how could it be me? I've done everything that people have said. NOw this is the funny part, this time when I came here I didn't log in but when I clicked \"reply\" I was logged in. Somethign fishy going on.

Posted: Sat Jan 07, 2006 1:36 pm
by KoolBear
Richard made some configuration changes last night while working on the cookie issue hopefully the issue is resolved now.

I also updated the session cookie length.

Merlin, please verify the all cookies to dbb.vonclan.net, descentbb.net, www.descentbb.net and .descentbb.net are deleted.

Re:

Posted: Sat Jan 07, 2006 1:38 pm
by fyrephlie
CDN_Merlin wrote:Fire, how could it be me? I've done everything that people have said. NOw this is the funny part, this time when I came here I didn't log in but when I clicked "reply" I was logged in. Somethign fishy going on.
PEBKAC? :P

Re:

Posted: Sat Jan 07, 2006 1:43 pm
by Lothar
CDN_Merlin wrote:Fire, how could it be me? I've done everything that people have said. NOw this is the funny part, this time when I came here I didn't log in but when I clicked "reply" I was logged in. Somethign fishy going on.
You've got some cached pages, then.

Posted: Sat Jan 07, 2006 3:04 pm
by CDN_Merlin
Cleared cookies again, cleared cache still same problem.

Posted: Sat Jan 07, 2006 3:13 pm
by KoolBear
please try deleting your history files.

Not much else I can think off but I will continue researching!

KB

Posted: Sat Jan 07, 2006 3:32 pm
by CDN_Merlin
Ok this is becoming annoying.

Deleted history files. No go.
Uninstlaled Firefox, removed all files left over manually and re-installed firefox.


Still same freaking problem.

HELP

Edit: Same problem still with IE.

Posted: Sat Jan 07, 2006 3:50 pm
by KoolBear
extremely irritating to say the least, trust me we are working on it as I speak.

Imigine being on this side trying ti figure out what is and isn't missing throughout the scripts :P Or worse yet trying to find doumentation for a partially installed MOD :P

KB

im

Posted: Sat Jan 07, 2006 4:50 pm
by fliptw
im not notcing any issues switching between IE and FF 1.5

Make sure you are using 1.5, they fixed some odd cookie bugs from 1.0.7

you also might be running into the IE cache bug(which also affects cookies)

google for cache sentry


and use www.descentbb.net to get to the forum.

Posted: Sat Jan 07, 2006 5:27 pm
by KoolBear
Thanks flip!

Re: im

Posted: Sat Jan 07, 2006 7:35 pm
by CDN_Merlin
fliptw wrote:
and use www.descentbb.net to get to the forum.
That fixed it

thanks

Posted: Sat Jan 07, 2006 7:46 pm
by KoolBear
CDN_Merlin just pointed out to me in Teamspeak chat to make sure you aren't trying to logon to dbb.vonclan.net

Thanks Merlin!

KB

Posted: Tue Jan 31, 2006 4:29 pm
by Avder
I dont know if this will be very useful for anyone, but I was having the \"cant login\" problem for a few days using firefox. I tried the delete all cookies link at the bottom, and after that proved to be a sporadic solution at best for me, I opened my firefox preferences, went into privacy options, view the cookies I have saved, and looked at each one. I found that there was one DBB cookie that was not being deleted, as it was set several months ago by an older version of the board. I manually annihilated it and I have not had a single problem logging back in to this board since.

hope that helps someone if anyone is still having this issue.