Now I can't get D3 to run on XP

For system help, all hardware / software topics NOTE: use Coders Corner for all coders topics.

Moderators: Krom, Grendel

Post Reply
User avatar
De Rigueur
DBB Admiral
DBB Admiral
Posts: 1189
Joined: Wed Jun 06, 2001 2:01 am
Location: Rural Mississippi, USA

Now I can't get D3 to run on XP

Post by De Rigueur »

My setup:
FX 5900 - latest drivers
nforce2 chipset - latest drivers
512Meg ram
2500 Barton @ 2050
XP pro - latest updates
I finally installed D3 (after reinstalling XP last time) along w/ 1.4 patch. There are two problems. It's freezing after playing ~5 minutes, requiring a reboot. Also, sometimes when I start D3 it displays the big sun, then instead of displaying the menus, it minimizes itself and displays a little message: "Generic renderer failure". (I'm using OGL)

I read the other thread about D3 and XP and I tried disabling the onboard sound (I don't have a sound card). But that I still have the freeze problem. I've tried changing some bios settings like 'disable agp fast writes', but no improvement. btw, other games (half-life and tron 2.0) play just fine.

Any ideas?
User avatar
De Rigueur
DBB Admiral
DBB Admiral
Posts: 1189
Joined: Wed Jun 06, 2001 2:01 am
Location: Rural Mississippi, USA

Post by De Rigueur »

I got past the renderer problem. I usually run some earthlink software called 'Task Panel'. When I exit that, D3 starts normally.

I'm still having a freeze problem, although I can now play about 10-15 minutes before it freezes I intalled Merc and MSI's graphics drivers (instead of nvidia's). I can't tell if that helped. I still have onboard sound disabled.
User avatar
Mobius
DBB_Master
DBB_Master
Posts: 7940
Joined: Sun Jun 03, 2001 2:01 am
Location: Christchurch, New Zealand
Contact:

Post by Mobius »

System Temps? GFx card GPU too hot?

Tried older drivers?

Tried removing GFx card from device manager and reinstalling?

What kind of lock are you getting?
User avatar
woodchip
DBB Benefactor
DBB Benefactor
Posts: 17865
Joined: Tue Jul 06, 1999 2:01 am

Post by woodchip »

AGP apeture size?
User avatar
De Rigueur
DBB Admiral
DBB Admiral
Posts: 1189
Joined: Wed Jun 06, 2001 2:01 am
Location: Rural Mississippi, USA

Post by De Rigueur »

I think the aperture size is 64M, whatever the usual default is.

Haven't noticed any temp problems. The card is supposed to have temp monitoring - there is a 'core slowdown threshold' of 140. Also, other games work OK.

I haven't noticed a pattern. The game just freezes and I have to reboot. I suspect some other process is interfering w/ D3. E.g., I notice there are 8-10 norton related process running constantly.
User avatar
Mobius
DBB_Master
DBB_Master
Posts: 7940
Joined: Sun Jun 03, 2001 2:01 am
Location: Christchurch, New Zealand
Contact:

Post by Mobius »

8 to 10 Norton processes????? :oops:
User avatar
De Rigueur
DBB Admiral
DBB Admiral
Posts: 1189
Joined: Wed Jun 06, 2001 2:01 am
Location: Rural Mississippi, USA

Post by De Rigueur »

Yep, I have anti-virus, firewall, various ad, spam, pop-up blockers, ...
who knows what else norton does.
User avatar
Tyranny
DBB Defender
DBB Defender
Posts: 3399
Joined: Sun Nov 10, 2002 3:01 am
Location: Phoenix, Arizona

Post by Tyranny »

I seriously doubt it, but could Norton's firewall be causing the problem?
User avatar
De Rigueur
DBB Admiral
DBB Admiral
Posts: 1189
Joined: Wed Jun 06, 2001 2:01 am
Location: Rural Mississippi, USA

Post by De Rigueur »

Who knows?
D3 wouldn't run with my earthling software.
User avatar
woodchip
DBB Benefactor
DBB Benefactor
Posts: 17865
Joined: Tue Jul 06, 1999 2:01 am

Post by woodchip »

Try turning NAV off?
User avatar
AceCombat
Owned by Timex
Owned by Timex
Posts: 6516
Joined: Sat Apr 12, 2003 2:01 am
Location: Oakwood, GA

Post by AceCombat »

Tyranny wrote:I seriously doubt it, but could Norton's firewall be causing the problem?
not to mention Nortons Firewall is a POFS. go get Zone Alarm or Black Ice and you wont have a single problem playing D3 online
User avatar
Top Gun
DBB Master
DBB Master
Posts: 8099
Joined: Wed Nov 13, 2002 3:01 am

Post by Top Gun »

Ace, I have Norton Internet Security, and I have absolutely no trouble playing D3 online. As long as D3 is allowed to access the Internet, it has no trouble running behind the firewall.
User avatar
De Rigueur
DBB Admiral
DBB Admiral
Posts: 1189
Joined: Wed Jun 06, 2001 2:01 am
Location: Rural Mississippi, USA

Post by De Rigueur »

I installed the new nvidia drivers.
I rarely play MP so I can disable Norton. The reason this came up was a guy was stuck in a SP mission and I was trying to help him get through it.
User avatar
CDN_Merlin
DBB_Master
DBB_Master
Posts: 9781
Joined: Thu Nov 05, 1998 12:01 pm
Location: Capital Of Canada

Post by CDN_Merlin »

Have you installed the latest drivers for your motherboard?

Try lowering the Anti-aliasing setting on your card.

Turn off Vsynch in your video drivers and in D3.

Try updating your BIOS as a last resort.

In your BIOS, set your AGP Aperature to 64.

Type MSCONFIG in the RUN box and disable anything that is not needed at bootup. Reboot.
Post Reply