Rescue disk for Gateway laptop

thewolfe · Post by **thewolfe** » Mon Aug 21, 2006 9:50 pm

Rescue disk for Gateway laptop

A friend has a laptop thats about 18 months old and had a HD crash.

He can't find his rescue disk.

Anyone know what the Gateway policy is on getting a CD?

Flatlander · Post by **Flatlander** » Tue Aug 22, 2006 6:03 am

http://support.gateway.com/s/SOFTWARE/M ... su44.shtml

thewolfe · Post by **thewolfe** » Tue Aug 22, 2006 9:50 am

I'll have to call them and find out what happens if your HD crashes. Thanks for the info.

thewolfe · Post by **thewolfe** » Tue Aug 22, 2006 3:02 pm

I have the laptop now. It is a Gateway 7415GX.

I get an error message that says System32\\Drivers\\NTFS.sys is missing or corrupt.

They didn't get a recovery disk. From what I understand it was on the HD partition.

Flatlander · Post by **Flatlander** » Tue Aug 22, 2006 5:32 pm

That's funny, I was working on a Toshiba today with that same error. I tried this with no success.

thewolfe · Post by **thewolfe** » Tue Aug 22, 2006 8:32 pm

Small world.