Driver help

thewolfe · Post by **thewolfe** » Tue Jun 12, 2007 12:38 pm

A friend had his Sony Viao PCG-FX140 running Win ME worked on and they really messed it up.

He wants to transfer his data and re-install Windows but none of his ports work.

I'm thinking it's a driver problem so I found drivers at http://esupport.sony.com/US/perl/swu-li ... e=Original but not sure which one is for his USB ports.

If we can get those working we can download his data.

Also, don't see any \"?\" or \"!\" in Device Manager.

CDN_Merlin · Post by **CDN_Merlin** » Tue Jun 12, 2007 12:42 pm

Go into the device manager and delete the USB hubs. Reboot and it will redetect them. This shuld fix any issues you have.

Why wouldn't you just copy the files accross his network to another PC?

thewolfe · Post by **thewolfe** » Tue Jun 12, 2007 12:46 pm

Dialup, no network. The stone ages.

thewolfe · Post by **thewolfe** » Tue Jun 12, 2007 12:49 pm

Can I delete everything under the USB control heading?

thewolfe · Post by **thewolfe** » Tue Jun 12, 2007 12:57 pm

BTW, that took you awhile to respond to my 1st post, almost 4 minutes. That's like personal service, I say.

thewolfe · Post by **thewolfe** » Tue Jun 12, 2007 12:58 pm

BTW, that took you awhile to respond to my 1st post, almost 4 minutes. That's like personal service, I say.

CDN_Merlin · Post by **CDN_Merlin** » Tue Jun 12, 2007 1:08 pm

How are you trying to copy the files? Does the laptop not have a CD Burner that you can burn them to CD with?

You should be able to remove all the USB stuff.

thewolfe · Post by **thewolfe** » Tue Jun 12, 2007 1:32 pm

He says the cd doesn't work but he has a USB external hd we would like to be able to use.

fliptw · Post by **fliptw** » Tue Jun 12, 2007 1:34 pm

take the hard drive out, move it to another computer, then copy.

If you are going to copy data off a drive, don't dick around trying to get things working that don't.

thewolfe · Post by **thewolfe** » Tue Jun 12, 2007 2:28 pm

It's a laptop but I think I have a cable for that. Thanks.

thewolfe · Post by **thewolfe** » Fri Jun 15, 2007 4:46 pm

Haven't had any time to see the computer yet but had him delete all the USB hubs, etc in the DM and reinstall. The USB ports still don't work.

I've taken a couple of laptop hd's out w/o any problem. Anything I should be aware of? You always hear \"only let a pro mess with a laptop hd\".

Krom · Post by **Krom** » Fri Jun 15, 2007 4:57 pm

Change the USB ports to USB1.1 mode only in bios?

thewolfe · Post by **thewolfe** » Fri Jun 15, 2007 5:35 pm

Krom, are you asking if they have been changed?

Krom · Post by **Krom** » Fri Jun 15, 2007 7:30 pm

No, I'm asking if you tried forcing it to USB1.0 or 1.1 mode and see if that makes them work. Though I really doubt it would make a difference, still worth a try.

thewolfe · Post by **thewolfe** » Fri Jun 15, 2007 9:12 pm

Gotcha, thanks.

captain_twinkie · Post by **captain_twinkie** » Sat Jun 16, 2007 12:34 am

Now is this a USB host powered drive, AKA no power supply that goes with the drive. Because if it is I have seen that some laptops just don't supply enough power to power those things. Beyond that it does sound like its the drivers to me.

BUBBALOU · Post by **BUBBALOU** » Sat Jun 16, 2007 1:10 am

sounds more like ME

Windows ME on a laptop is big NO-NO

pop the hardrive into another pc Compusa has converters to std IDE if you need them

thewolfe · Post by **thewolfe** » Sat Jul 07, 2007 5:43 pm

Finally got to look at his laptop and after going through all the regular stuff like BIOS, Device mgr....

I plugged in my memory stick and got a window that said it needed drivers.

When I went to look for Sys32 under Windows it wasn't there.

I found it on \"D\" drive.

The tech had evidently moved it or...I don't know what.

Anyway, I was able to \"browse\" a couple of times and find the files it was looking for.

First step done and it now sees his ext. hd so transferring files shouldn't be to heard.

Thanks again for the posts.