[Error number: 0x8DDD0018]
The site cannot continue because one or more of these Windows services is not running:
Automatic Updates (allows the site to find, download and install high-priority updates for your computer)
Background Intelligent Transfer Service (BITS) (helps updates download more quickly and without problems if the download process is interrupted)
Event Log (keeps a record of updating activities to help with troubleshooting, if needed)
To make sure these services are running:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, double-click on Automatic Updates and then click Properties.
4. In the Startup type list, select Automatic and click Apply.
5. Verify that the Service status is started, if the Service Status is Stopped click on the Start Button.
6. In the list of services, double-click on Background Intelligent Transfer Service (BITS) and then click Properties.
7. In the Startup type list, select Manual and click Apply.
8. Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.
9. In the list of services, double-click on Event Log and then click Properties.
10. In the Startup type list, select Automatic and click Apply.
11. Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.
Find Solutions for this error code yields no results. So I go into Services and pull up the properties for Automatic Updates (which is disabled. The other two services mentioned above are running) and change it to Automatic and hit Apply. The Start button enables, and I hit it, only to see:
Also, if I just set it to Auto and OK out, close and reopen Services, that setting doesn't stick--it goes back to disabled! When I can set the Startup Type (it won't apply every time), then hit the Start the service link in Services, I get this:
Additionally, my Norton 360 logo is missing from my system tray, and when I try opening it from either the desktop shortcut or the Start menu, it takes several minutes to appear, if at all. New browser windows take longer to open, and I've been getting popups for Registry Defender.
Before all this madness ensued, at some point I tried enabling AU and it looked like it did some kind of scan and found several errors including 3 pieces of malware, two of which had \"trojan\" in the name. I tell it to fix now, and I get sent to a MS-looking site (onlineupdate.com or something like that), prompted to purchase MS Antivirus. I rebooted and am stuck in this situation I've just described.
Have I been hit with a virus or that IE hole that was supposed to be patched on the 17th? Can anyone please help?
