Connection issues

For system help, all hardware / software topics NOTE: use Coders Corner for all coders topics.

Moderators: Krom, Grendel

Post Reply
S13driftAZ
DBB Ace
DBB Ace
Posts: 402
Joined: Tue Oct 06, 2009 1:54 pm

Connection issues

Post by S13driftAZ »

Problem- The other night I had ran a defrag program called Defraggler, and I came home to find that it had not auto shutdown and the screen saver was on. When I logged back in, it shut down. When I did a reboot my computer is telling me that I have limited or no connectivity to our router. Our office computer, which is the main one hooked up to the Internet, says there is nothing wrong with the connection.

I have ran anti virus scans on both computers and tried unplugging the router for a while. I am really tempted to press the reset button on the back of my router but all that will do is restore the connection and make it so both computers will not recieve an internet connection.
All this is completely out of the blue, I have not expierenced this issue before

And I have not been torrenting 150+ gig porn files bubbalou :roll:
User avatar
Krom
DBB Database Master
DBB Database Master
Posts: 16138
Joined: Sun Nov 29, 1998 3:01 am
Location: Camping the energy center. BTW, did you know you can have up to 100 characters in this location box?
Contact:

Post by Krom »

Usually we say \"reboot and try again\" when something like this happens. You can also go into network connections, right click local area connection and hit \"repair\" in XP or later to see if it helps.

And seriously, \"defrag c:\" at the command prompt (or in windows 7 scheduling an automatic run once a day) is all you ever need for defragmentation, I hope you got Defraggler directly from Piriform at least even if it is ultimately useless.
User avatar
Insurrectionist
DBB Captain
DBB Captain
Posts: 557
Joined: Wed Dec 22, 2004 7:01 am
Location: SE;JHFs
Contact:

Post by Insurrectionist »

If that doesn't work you could try setting the Ip stack by opening a cmd prompt and typing

netsh int ip reset c:\\resetlog.txt

or you could just let Microsoft do it for you. Link is for the tool they want you to use for them to do it.

http://go.microsoft.com/?linkid=9664547
S13driftAZ
DBB Ace
DBB Ace
Posts: 402
Joined: Tue Oct 06, 2009 1:54 pm

Post by S13driftAZ »

I have already rebooted + i use XP which I forgot to mention.
And I cant use the 'repair' function because I do not have administrator privileges. This is due to the fact that when I go to user accounts in a different account, my own account doesnt show up there.... wth :?
If that doesn't work you could try setting the Ip stack by opening a cmd prompt and typing

netsh int ip reset c:\\resetlog.txt
Which computer?
User avatar
Krom
DBB Database Master
DBB Database Master
Posts: 16138
Joined: Sun Nov 29, 1998 3:01 am
Location: Camping the energy center. BTW, did you know you can have up to 100 characters in this location box?
Contact:

Post by Krom »

You need administrator rights on the machine before you can do anything. (Try logging in as \"Administrator\" with no password, works 90% of the time. ;))
User avatar
BUBBALOU
DBB Benefactor
DBB Benefactor
Posts: 4198
Joined: Tue Aug 24, 1999 2:01 am
Location: Dallas Texas USA
Contact:

Post by BUBBALOU »

even better. shut down all pc's , the pull the plug on the router and modem. (that's the power cord only)

wait 60 seconds power back up the modem, let it sync the power up the router and sync. now star the pc.. look for network activity light on the back of the pc.. if good look at the port light on the router if good and still limited connectivity uninstall your firewall reboot and reinstall.

Most likey it is an issue with the rats nest of cables you use as a footrest under your desk (damaged cat5 cable)

Notice at no time was mentioned press the reset button on your router... you're on your own if you do that

I seem to have a better workout dodging your stupidity than attempting to grasp the weight of your intelligence.
S13driftAZ
DBB Ace
DBB Ace
Posts: 402
Joined: Tue Oct 06, 2009 1:54 pm

Re:

Post by S13driftAZ »

BUBBALOU wrote:even better. shut down all pc's , the pull the plug on the router and modem. (that's the power cord only)

wait 60 seconds power back up the modem, let it sync the power up the router and sync. now star the pc.. look for network activity light on the back of the pc.. if good look at the port light on the router if good and still limited connectivity uninstall your firewall reboot and reinstall.
Doesn't work, and I have no firewall protection on both computers.
User avatar
Insurrectionist
DBB Captain
DBB Captain
Posts: 557
Joined: Wed Dec 22, 2004 7:01 am
Location: SE;JHFs
Contact:

Re:

Post by Insurrectionist »

S13driftAZ wrote:I have already rebooted + i use XP which I forgot to mention.
And I cant use the 'repair' function because I do not have administrator privileges. This is due to the fact that when I go to user accounts in a different account, my own account doesnt show up there.... wth :?
If that doesn't work you could try setting the Ip stack by opening a cmd prompt and typing

netsh int ip reset c:\\resetlog.txt
Which computer?
Should work on anything that is 2000 or better. On the one you are having connection issues. This will reset your IP stack to default setting when you first setup the computer. You when then restart the computer.
S13driftAZ
DBB Ace
DBB Ace
Posts: 402
Joined: Tue Oct 06, 2009 1:54 pm

Re:

Post by S13driftAZ »

Insurrectionist wrote:If that doesn't work you could try setting the Ip stack by opening a cmd prompt and typing

netsh int ip reset c:\\resetlog.txt
Image
^^^on office computer running vista
User avatar
Insurrectionist
DBB Captain
DBB Captain
Posts: 557
Joined: Wed Dec 22, 2004 7:01 am
Location: SE;JHFs
Contact:

Post by Insurrectionist »

Need to be ADMIN to run it. Find the cmd shortcut right click run as administrator
User avatar
Krom
DBB Database Master
DBB Database Master
Posts: 16138
Joined: Sun Nov 29, 1998 3:01 am
Location: Camping the energy center. BTW, did you know you can have up to 100 characters in this location box?
Contact:

Post by Krom »

Instead of running command prompt normally, you need to go to start ---> all programs ---> accessories ---> Right click Command Prompt and select \"Run as administrator\" before that command will work.
User avatar
Insurrectionist
DBB Captain
DBB Captain
Posts: 557
Joined: Wed Dec 22, 2004 7:01 am
Location: SE;JHFs
Contact:

Post by Insurrectionist »

While editing you point it out thanks Krom
S13driftAZ
DBB Ace
DBB Ace
Posts: 402
Joined: Tue Oct 06, 2009 1:54 pm

Post by S13driftAZ »

oh ok thanks Krom it worked.

Also for future reference, is there a way to edit the registry in XP so that you can open programs in the control panel as an administrator? Because on the XP computer I mainly run things as an administrator because of that wierd user accounts glitch that stops me from changing my account status.

[/on topic]Command prompt says I need a reboot. BRB :P
User avatar
Krom
DBB Database Master
DBB Database Master
Posts: 16138
Joined: Sun Nov 29, 1998 3:01 am
Location: Camping the energy center. BTW, did you know you can have up to 100 characters in this location box?
Contact:

Post by Krom »

By default if you have an Administrator account in XP, Everything runs as Administrator.

You can get Vista and Windows 7 to behave the same way by logging in with an account that has administrator privileges and disabling UAC (not recommended).
S13driftAZ
DBB Ace
DBB Ace
Posts: 402
Joined: Tue Oct 06, 2009 1:54 pm

Post by S13driftAZ »

Gah, still not connecting.

Anything else i can do?
User avatar
Insurrectionist
DBB Captain
DBB Captain
Posts: 557
Joined: Wed Dec 22, 2004 7:01 am
Location: SE;JHFs
Contact:

Post by Insurrectionist »

You could try ipconfig /release then ipconfig /renew in elevated cmd prompt.

Remember to restart after you do the commands.

if that doesn't work try flushing the dns

cmd type ipconfig /flushdns
S13driftAZ
DBB Ace
DBB Ace
Posts: 402
Joined: Tue Oct 06, 2009 1:54 pm

Re:

Post by S13driftAZ »

Insurrectionist wrote:You could try ipconfig /release then ipconfig /renew in elevated cmd prompt.

cmd type ipconfig /flushdns
No dice
User avatar
Krom
DBB Database Master
DBB Database Master
Posts: 16138
Joined: Sun Nov 29, 1998 3:01 am
Location: Camping the energy center. BTW, did you know you can have up to 100 characters in this location box?
Contact:

Post by Krom »

Use system restore to roll back to a date when it worked. If that doesn't fix it, then it may be a hardware problem.
User avatar
BUBBALOU
DBB Benefactor
DBB Benefactor
Posts: 4198
Joined: Tue Aug 24, 1999 2:01 am
Location: Dallas Texas USA
Contact:

Post by BUBBALOU »

on the xp box, winkey+r and type cmd in the run box. then type \"ipconfig /all\" without quotes use the scroll bar and locate you ethernet adapter if the ip address is something other than 192.168.xxx.xxx or 10.1.xxx.xxx the yes it's a hardware problem bad cable or bad nic or pligged into a bad port on the router or even parental lockout in the router if you were given an ip since you make no mention of xp saying cable unplugged. or you had an update on a driver that got fubared by defrag

I seem to have a better workout dodging your stupidity than attempting to grasp the weight of your intelligence.
User avatar
BUBBALOU
DBB Benefactor
DBB Benefactor
Posts: 4198
Joined: Tue Aug 24, 1999 2:01 am
Location: Dallas Texas USA
Contact:

Post by BUBBALOU »

so, i guess you figured it out... care to share? We all overlook the easy things in our quest to find the issue(aka face palm)

Do tell.....!

I seem to have a better workout dodging your stupidity than attempting to grasp the weight of your intelligence.
User avatar
Xamindar
DBB Admiral
DBB Admiral
Posts: 1498
Joined: Sun Jun 06, 2004 2:44 am
Location: California
Contact:

Post by Xamindar »

Are you really on XP? Or is it Vista?
Why doesn't it work?
S13driftAZ
DBB Ace
DBB Ace
Posts: 402
Joined: Tue Oct 06, 2009 1:54 pm

Re:

Post by S13driftAZ »

BUBBALOU wrote:so, i guess you figured it out... care to share? We all overlook the easy things in our quest to find the issue(aka face palm)

Do tell.....!
I dont know if i hate you or love you bubba :lol:

Sorry I havent been on the BB in a couple of days. Came back to troll a bit 8)
And no I have not figured it out.
S13driftAZ
DBB Ace
DBB Ace
Posts: 402
Joined: Tue Oct 06, 2009 1:54 pm

Post by S13driftAZ »

Figured out the problem. When I uninstalled McAfee on the office (vista) computer, thats when I was not able to connect. I didn't see this immeadiately because it stopped working after a reboot.

I also get this error message \"The TCP/IP network transport is not installed\"
User avatar
CDN_Merlin
DBB_Master
DBB_Master
Posts: 9781
Joined: Thu Nov 05, 1998 12:01 pm
Location: Capital Of Canada

Post by CDN_Merlin »

I think McAfee might of uninstalled the TCP/IP protocol. Not sure how to do it in Vista as I'm still on XP at home and work.
S13driftAZ
DBB Ace
DBB Ace
Posts: 402
Joined: Tue Oct 06, 2009 1:54 pm

Post by S13driftAZ »

Nevermind its working again. I entered the 'netsh winsock reset' command and restarted but to no avail. But then my dad decided to disable my Hamachi VPN connection and somehow I now have internet on my side.
Post Reply