External HD woes

Birdseye · Post by **Birdseye** » Thu May 20, 2004 12:42 pm

I've tried 2 different USB 2.0 HD ensclosures, and neither installed correctly and said they had an error. The HD inside works fine (checked) but neither drive will work... running XP on a dell inspiron 5150

anyone got any clue what to do?

STRESSTEST · Post by **STRESSTEST** » Thu May 20, 2004 12:59 pm

what size is the HD inside them?

CDN_Merlin · Post by **CDN_Merlin** » Thu May 20, 2004 2:27 pm

What is the error and do you have USB 2 enabled in BIOS?

Birdseye · Post by **Birdseye** » Thu May 20, 2004 4:29 pm

3.5inch drive
40gb Western digital
just says an error no specification of hardware trying to install

STRESSTEST · Post by **STRESSTEST** » Thu May 20, 2004 4:47 pm

pretty strange. My guess would be that you need to upgrade your USB drivers.

When you go to windows update is anything listed for it in the drivers section?

If not, check the device manager for what type of controller it is. maybe you can get newer drivers from the manufacturer (VIA, SIS, Intel etc.)

Birdseye · Post by **Birdseye** » Fri May 21, 2004 2:52 pm

latest windows update stuff, reinstalled my factory dell drivers
reinstalled the device just now, got:
device cannot start (code 10)

it sat on the final install file, usbstor.sys for a long time before bringing the error up. file in system32\drivers dir

Jagger · Post by **Jagger** » Fri May 21, 2004 7:51 pm

BIOS issue is a possibility, I guess. You ever flash the BIOS on that thing?

Also, I noticed that you reinstalled the factory drivers. Have you tried any updated drivers(as Stress mentioned)?