How should I handle this?

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sonyusa
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How should I handle this?

Post by sonyusa »

I sold some trick a cell phone over ebay and it was in perfect working condition when it was sent. About a week and a half later she sends me an email tellin me how she has all these dropped calls, etc. Im thinkin that either she ended up not liking the phone or broke it and blamin it on me. What would you do? She threatens to leave negative feedback.
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Defender
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Post by Defender »

After the item is out of your hands, it's well... out of your hands.
It's not fault if the UPS (or whatever) guy broke the phone.

But, dropping calls isn't exactly a sign of a broken phone IMO... Sounds like bad service, or bad reception to me.

1 negative feedback isn't bad. And you can always respond to the feedback as well.
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AceCombat
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Post by AceCombat »

yup, so what about neg feedback, its not your problem, you stated the phone worked properly. and im also thinking that if she broke the phone, it wouldnt work period, i think she just has bad cell coverage as Defender stated
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STRESSTEST
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Post by STRESSTEST »

tell her to kiss your azz. And mention that if she does leave bad feedback, you will as well.
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Mobius
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Post by Mobius »

Write to e-bay and tell them you are an honest seller, and this chick has half a brain and a useless cell provider.
HaAGen DaZS
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Post by HaAGen DaZS »

explain to her that its a cell phone, and not a dildo
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Iceman
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Post by Iceman »

LMAO @ ice cream :)
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Top Wop
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Post by Top Wop »

Its obvious that the phone itself is fine but that the service in her area is weak. Therefore the fault is the service being provided and not the phone itself.

If she pursues then you can complain about it since its an unfair feedback (and she is a dumb ★■◆●).
sonyusa
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Post by sonyusa »

i have the same feelings as you guys.
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propain
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Post by propain »

If you can bait her into sending a flaming email, you can send the email to ebay and get her banned before she has a chance to leave negative feedback.

I know this because some clown did that to me. I won an auction for something stupid like pint glasses and this guy was a total d!ck about not taking paypal because he didnt want to pay the fee; so I sent him an email telling him to f#ck off - and he had me banned. Now I have to use my wifes account and tell everyone my name is Melanie. :|
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Nexus_One
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Post by Nexus_One »

tell the dumb broad to change phone companies
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