Cant play video in browser --FIXED--

[ReadyMan]

I'm wracking my brains on this one.
I get no video but I get audio from a website with streaming mp4 video.
It works on my old pc, but with this new build I cant get it to work. It doesnt work in IE nor in firefox. However, it DOES work in chrome.
If I dl the video, it plays fine. I just cant do it from the webpage.

I've installed all the plugins to firefox that I can think of:
QuickTime
Java
Silverlight
Flash

I've tried disabling Ad Block Plus

I've rebooted.

the only error I get before the audio starts is: Error Loading Media: file could not be played!

Something's blocking the video for some reason.
any ideas?



--EDIT--Flash version 11.5 and 11.7 both work on my other pc. there must be a setting that I am missing....

[Krom]

Does youtube work?

Video drivers?

In-browser hardware acceleration?

[ReadyMan]

Yes YouTube works. As does ESPN.
I have the latest Nvidia drives as of last week (a new version just came out today/yesterday, but I havent dl'ed it).
"use hardware acceleration when available" is unchecked. I tried it both on and off and this does not make a difference.

Also, I migrated my firefox settings from my old pc. So since it works on my old system it should work on this one....meaning it has to be something that needs to be configured or added....
Since chrome works and firefox/IE doesnt, then it seems its a firefox issue.

--EDIT--I've also run firefox in safe mode which disables plugins...so it's not a conflict....

[Grendel]

Site is black-listed ?

[ReadyMan]

I have it listed in AdBlock Plus to allow everything thru from that site.
is there another location where I can white list, or erase a blacklist?

Seems that this would have come over from my old pc, since I transferred all my preferences.

Something is blocking the video from loading. It tries to load

[Krom]

Aye, it is specific to one site. Possibly something to do with DRM or how your displays are configured. (Remember your system is a bit different on video than the old one, even using the same video card you now have an additional Intel integrated video chip, which may possibly impact some oddball DRM.)

The audio would not play if the video was being blocked by a firewall rule or adblock or anything of that nature (and adblock wouldn't impact internet explorer).

[ReadyMan]

I looked in the event log, but didnt see anything pertinent...
Also it's odd that I can get it to work in Chrome, which makes me think it's some kind of add on that I need?

[BUBBALOU]

Did you install CCCP codec pack

[ReadyMan]

No. Do you think that's necessary?

[fliptw]

firefox doesn't support MPEG-4. You'd need a plug-in.

[ReadyMan]

which plugin do you recommend?

I have the:
Quick Time 7.7.4 plugin
and the Shockwave flash 11.7.700 plugin,
and the Java Platform SE 7 U21 10.21.2.11 plugin,
and the MS Windows media Player Firefox plugin 1.0.0.8
and the realPlayer Html5 VideoShiim plug in (32 bit)

there are a few others, but those should cover it, right?

[Grendel]

I have the latest Nvidia drives as of last week (a new version just came out today/yesterday, but I havent dl'ed it).

A quick sidenote -- I would recommend to stay away from the 320 series of drivers, including the 320.18 WHQL released a couple days ago. LOTS of problems, including FireFox issues ! Stick w/ the 314.22 WHQL a little longer, it's a pretty decent driver.

[BUBBALOU]

Not neccersarily yet it should always be part of a new install routine to forgo any additional plugins for any video codecs other than key drivers from major software developers.. Sans apple, adobe etc


http://www.cccp-project.net/

[TigerRaptor]

Does CCCP have a plug-in for Firefox?

I' use VLC for Firefox and it plays MPEG-4 just fine.

http://www.videolan.org/vlc/index.html

[BUBBALOU]

If the video file is attempting to pull a required codec from your pc's media player a plugin for a browser is not required. Specialized video formats that actually require a browser plugin would normally link you to a URL in the placeholder for the video displayed on the web page (camtasia , presenter, captivate, snagit, flash player, shockwave)

CCCP is a non obtrusive collection of video/ enhance video codecs that give your pc's media player the ability to display a multitude video formats without the requirement for additional dedicated browser plugins and or file specific format players

The only key reason I'm leaning towards a codec -- audio is streaming but not video.... Therefore possibly the pc actually acknowledges the extension and also possibly what program needed to embed and play the file but is missing the additional instructions(codecs) on how to display the video portion correctly


I have VLC also - only seem to use it for stand alone FLV files without using that awkward FLVplayer that never exits full screen mode without crashing that's been around for a few years

- side note another task I accomplish before installing CCCP is a DirectX End-User Runtime Web Installer that pulls down the versions of 9c 10 and 11 you are missing of that some older programs/games call up when needed

[ReadyMan]

I installed the CCCP codecs, but still have the same problem.

I've disabled all plugins and tried with each plugin disabled, but the problem still exists.
I dont think it's a plugin problem, nor a shockwave/flash issue.

I wish there was an error code or something that would give me a clue as to what's the issue.

It's something that Chrome has, that firefox (as well as IE 10 )doesnt.

--EDIT--Since the video tries to load (in fact the screen freezes on the first frame and usually shakes a time or two before giving me the error message), I wonder if it's a graphics driver issue...?
--EDIT 2-- Nope. I installed the 314.07 drivers and still have the same issue.

It sure seems like it's a setting somewhere in Firefox, not a plugin.

--EDIT 3-- Interestingly, if I right click on the page when the video is frozen and the error is displayed, I can choose "view page info", which brings up a page that shows different menus: General, media, permissions, security
If I click on Media, then scroll down to the video, I can double click on the link which brings up a video box playing the exact video that wont play in the web page!
That tells me Flash/Shockwave is working....it must be a FireFox option or setting....

[ReadyMan]

Fixed it! (in the FireFox address bar type: about:config and press enter
In "about:config", the setting:
media.windows-media-foundation.enabled
was listed as True, and I just had to toggle it to False

apparently in the FF 21 update last week, they adjusted some things, and didnt note this in the changelog.
This change caused some issues in mp4 podcasts similar to the problem I was having, which led someone to
find my thread in the FF forums and post their fix.

Hope this helps someone else.

Thank you all for your ideas and help!