Laptop problems

Clayman · Post by **Clayman** » Sat Jan 03, 2004 1:14 pm

Ever now and then my laptop (the computer I'm typing on now) will shut itself down for no reason at all. Within a few seconds the screen will be completely blank. Someone mentioned to me before that it could be a virus, but I've run 2 virus scanners on it, and I've cleared 2 worms, but the problem hasn't gone away. Sometimes it'll go days/weeks without doing it, but sometimes, like yesterday/today, it'll do it several times.

Flatlander · Post by **Flatlander** » Sat Jan 03, 2004 2:47 pm

What kind of laptop is it and what OS is installed?

JMEaT · Post by **JMEaT** » Sat Jan 03, 2004 3:35 pm

While on battery power or ac? Both?

Clayman · Post by **Clayman** » Sat Jan 03, 2004 5:15 pm

Toshiba Satellite (2000 I believe), 1 GHZ, XP, and I never run it on the battery, it's always plugged in.

Flatlander · Post by **Flatlander** » Sat Jan 03, 2004 8:09 pm

What's the full, specific model number? You may need to update the BIOS, as there are known power issues with certain Toshiba laptops. http://ts.toshiba.com/

Clayman · Post by **Clayman** » Sat Jan 03, 2004 11:42 pm

I'm not too computer savvy, how do I find out the model number?

JMEaT · Post by **JMEaT** » Sat Jan 03, 2004 11:48 pm

Should be a sticker on the bottom of the laptop if it doesn't say on top.

Honest Bob · Post by **Honest Bob** » Sun Jan 04, 2004 5:10 pm

I would be wary of the power cord. Is it kinked? Try moving it around while the laptop is on. See if the power cuts out then.