Outlook requesting disk

thewolfe · Post by **thewolfe** » Thu Oct 28, 2004 10:00 am

Outlook requesting disk

A friend gets the following message when checking her e-mail in Outlook.

"there is no disk in the drive Please insert disk into device harddisk 1 dr2". then she gets a message... "Microsoft Outlook is not responding"

Any ideas?

Jagger · Post by **Jagger** » Thu Oct 28, 2004 10:05 am

Copy profile for backup, reinstall Outlook.

Edit: and scan for virii, if possible.

thewolfe · Post by **thewolfe** » Thu Oct 28, 2004 10:12 am

I don't use Outlook so....can you tell me where the file is and is it call "Profile"?

CDN_Merlin · Post by **CDN_Merlin** » Thu Oct 28, 2004 10:28 am

http://support.microsoft.com/default.as ... -us;330137

might be the answer.