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Dropping cable DSL connection

Posted: Sun Sep 03, 2006 1:52 pm
by thewolfe
Dropping cable DSL connection

A fiend is loosing her internet cable connection (\"Page can not be displayed...\" when the computer is idle. Comp is not in \"Standby\" or \"Hibernate\".

She does have \"My picture slideshow\" as a screen saver.

Posted: Sun Sep 03, 2006 2:19 pm
by Krom
Ran a virus/spyware/malware check recently? Check the network adapters. Test with a different computer, if it still does it, contact the provider.

Posted: Sun Sep 03, 2006 3:12 pm
by Mobius
Oh dear. A brain is a terrible thing to waste. Even yours!

Try this:

Cable OR DSL.
DSL != Cable!

\"Loose\" = not tight.
\"Lose\" = misplace, or \"doesn't win\".
\"Loosing\" = presumably some method of un-tightening. (FYI: Not a word in the English language.)

LMFAO @ screen saver.
Pray tell - how on Earth could a screen saver affect a broadband connection???

Honestly, the mind boggles.

Posted: Sun Sep 03, 2006 7:09 pm
by Cuda68
You might also want to check the properties on the nic card and see if the option under the power managment tab is checked off to allow the system to put it to sleep to save power when not in use.

Posted: Mon Sep 04, 2006 8:44 pm
by dissent
Mobius wrote:Oh dear. A brain is a terrible thing to waste. ...
"Loosing" = presumably some method of un-tightening. (FYI: Not a word in the English language.)
um, wrong. "Loose" can function as a verb, though this was not the meaning intended in the OP.

besides, it was a "fiend" who was having this problem, so ... :P

Posted: Mon Sep 04, 2006 10:57 pm
by thewolfe
This has just started the last week or so. I had her ck Power Management and unchecked it bu no help.

Posted: Wed Sep 06, 2006 7:07 am
by thewolfe
No help on the settings. She called and they're sending her a new modem.

Posted: Mon Sep 11, 2006 8:49 am
by Sir Sam II
Could be alot of things.

First do you have XP w/SP2?

If the new cable modem does not work, it is more and likely the nic card, how old is the nic card?
Also, is she hooked directly to the modem through the usb port/RJ45 connection, or is she using a router? If she's using a router what's the model#?

Posted: Mon Sep 11, 2006 3:02 pm
by thewolfe
I suggested she call her cable company about getting a new modem and cable.

She did and all is well again.

Thanks for the posts.