Helping a friend with her Mac
Posted: Mon Jul 14, 2008 4:42 pm
A friend of mine is a devoted Mac user (knows nothing else), and recently bought a new Mac machine because her previous one quit.
The problem is, she wants some of the stuff off her \"old\" Mac (which really isn't very old), so she took it to the Apple store, where the techs told her that \"the power supply is dead\" and \"we tested it and can't get anything off the drive, you'll have to send it in for data recovery\", which of course would cost her $$$$$.
I've never messed with Macs before, but I'm willing to bet she's getting mis-information here, or outright scammed.
Anyway, I've offered to help her. However, my knowledge of Macs is limited, and she's a little wary of \"a PC guy\" touching her Mac. A couple of questions real quick:
If it turns out that the power supply is indeed an issue, is it likely that I'll be able to swap out one of mine to check it, or do they typically use a proprietary design?
If I pull out the HD and throw it in my Vista box (either directly or via a HD shell), any recommendations for software to read/pull the Mac files?
Anything else I'm not thinking of?
(P.S. I don't have the models, I'll get those when I can.)
The problem is, she wants some of the stuff off her \"old\" Mac (which really isn't very old), so she took it to the Apple store, where the techs told her that \"the power supply is dead\" and \"we tested it and can't get anything off the drive, you'll have to send it in for data recovery\", which of course would cost her $$$$$.
I've never messed with Macs before, but I'm willing to bet she's getting mis-information here, or outright scammed.
Anyway, I've offered to help her. However, my knowledge of Macs is limited, and she's a little wary of \"a PC guy\" touching her Mac. A couple of questions real quick:
If it turns out that the power supply is indeed an issue, is it likely that I'll be able to swap out one of mine to check it, or do they typically use a proprietary design?
If I pull out the HD and throw it in my Vista box (either directly or via a HD shell), any recommendations for software to read/pull the Mac files?
Anything else I'm not thinking of?
(P.S. I don't have the models, I'll get those when I can.)