DescentBB

For those of you who did not know, there was a virus definitions update on March 20th (Saturday) that would treat task-manager and other associated launched windows processes as \"trojan fake.alert.5\"


On March 20th around 12PM , I was still working on my Fresh install on my New System... I pressed CTRL-SHIFT-ESC.. I got a popup BitDefender, I read the dialog like anyone should. It got moved to the quarantine, I know there wasn't a virus....LOL

I excluded the folder restored the files back to their original location. Then went out for a few hours an when I returned home, clicked update and downloaded definition update. and removed the exclusion. It's BitDefender I will not have to wait till Wednesday for a definition update, No Harm Done

To all those Idiots out there.. this is where I had to laugh, who were too busy mashing the mouse and closing the warnings.....serves you right if you were forced to reformat because half of your exe's and dll's for your o/s got quarantined. These programs have logs and warning for a very good reason, not to mention the option to create exclusions.

No one is going to give you your money back for your impatience and stupidity. If they do, go by protection and prevent yourself from reproducing.

I also want to give out a big \"Thank You\" because I made a lot of money from your inabilties over the past weekend...some real good money.

Easy Tip: \"READ\" the warning, look at your quarantine and read the log file.

\"Educated User's\"

ROTFLMAO!

IMO that's a big no no on BitDefender's part. For a virus scanner, especially when it comes to Windows system files, false positives are really bad.

snoopy wrote:IMO that's a big no no on BitDefender's part. For a virus scanner, especially when it comes to Windows system files, false positives are really bad.

Apparently not for BUBBALOU.

they corrected the issue with the incomlete update in less than a couple of hours. Unlike other AV companies that take almost a week and require you to uninstall their product and reinstall. Or better yet disable their product when an update fails and you have to reinstall it.

Having control is better than no control and a dead machine. BitDefender does not hide behind uninstalling their product as a remedy to fix the issue. Not to mention I would rather have a false positive that I can tell the program to ignore and go about my daily routine. Then no detection at all like with the other suites that only monitor specfic system folder and automatically delete the files instead of quarantining them
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This is why a have brute force uninstallers for Nortons, Mcaffee, Avast, AVG, and Avira on my USB Tech Thumbdrive....

Just use Microsoft Security Essentials. Who best to know how not to break windows with an anti-virus than Microsoft themselves.

Xamindar wrote:Just use Microsoft Security Essentials. Who best to know how not to break windows with an anti-virus than Microsoft themselves.

Pffft... I've watched at least 3 of the recent "bugs" walk right past Microsoft Security Essentials.

However, I've seen systems using both Microsoft Security Essentials and Symantec Antivirus (both, at the same time) without any noticeable problems. Seemed to work well, because if one checked a problem file but didn't detect anything, the other would also check the file because the file was opened ... and one or the other product (sometimes both) would usually detect the problem file successfully.

Probably not exactly the ideal combination, but it was working well for those systems.

TechPro wrote:

Xamindar wrote:Just use Microsoft Security Essentials. Who best to know how not to break windows with an anti-virus than Microsoft themselves.

Pffft... I've watched at least 3 of the recent "bugs" walk right past Microsoft Security Essentials.

I never said it was perfect. No anti virus is perfect but this one seems pretty good for being free.

However, I've seen systems using both Microsoft Security Essentials and Symantec Antivirus (both, at the same time) without any noticeable problems. Seemed to work well, because if one checked a problem file but didn't detect anything, the other would also check the file because the file was opened ... and one or the other product (sometimes both) would usually detect the problem file successfully. In fact if I remember correctly, MSE will not install unless you have removed the other ones first and I know it tells you to take any others off before installing.

Probably not exactly the ideal combination, but it was working well for those systems.

It may work but it is not at all something you should ever do. Having two anti virus programs on one pc is a big no-no. For one thing you have two things scanning everything which slows down the pc more than it should. Shoot, having just one av on the pc can slow it down more than I would like (looking at you Norton and Mcafee). Anyone who knows anything about computer support knows not to run more than one at a time.

There is always G Data for those that want duel AV signatures. Pretty powerful since it uses the Avast and BitDefender signature engines. But damn is it a hog.

I'm still gonna say that they did a nono... Others may be worse, but that ought to be something that's checked before each release... It sounds like it was windows version and architecture-specific?

I'm sure I'll be bitten sometime by the same sort of thing.

It was only specific to \"Windows 7 x64\" signature. To me it was nothing more than a log check and their update manager will check (unless modified) for updates every 60 minutes or if your in \"Game Mode\". The problem was reolved in less than 2 hours, so if you were not using your pc you would have never noticed, but if you refused to read the log when it happened then you get bit in the 6.

One thing to consider, even the most novice user would have just rolled their system back a day or two and continued their ignorance.

Overall it happens to every A/V program, avoiding a A/V program reinstall I consider a Bonus. Been there done that, it's better when I get paid to do it though..

I also want to mention, I did not pay for this 2010 suite for my windows 7 machine. BitDefender 2009 is incompatible with windows 7 so they allowed 2009 keys to work with 2010 for win7 only. Any other company would have told you to suck it up and go buy a new suite

Bottom line..

Read the Change Log.

Bubba said \"Any other company would have told you to suck it up and go buy a new suite \"

Yeah... what they really would have been saying is...
\"We sure wish you'd take your money to a competitor\"

Intuit has pulled that one, with Quickbooks 2009 and Win7. \" I'm so sorry that's not compatibile, you can upgrade for $175.00 to 2010\" says the Intuit rep.

Competitor?


Quickbooks relies on .Net 1.1 prior to 2010