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Both my DVD-RW's are not working correctly

Posted: Sat Oct 12, 2013 5:18 pm
by thewolfe
When I put in a MS Office CD or Dragon in either drawer it will not ask if I want to install but only shows all the files. When I click on to the "exe" file the cursor spins for three or four minutes and then asks me if I want to install. Then the cursor starts to spin for about

Also I noticed that the icons start to populate after about 4 minutes.

Same CD asks if I want to install in another computer.

Now after 8 minutes or so it starts to install.

What's up? Both DVD-RW drives bad?

Re: Both my DVD-RW's are not working correctly

Posted: Sat Oct 12, 2013 5:42 pm
by thewolfe
Installing. Got about a 1/6 in 20 minutes. Something is up.

Re: Both my DVD-RW's are not working correctly

Posted: Sat Oct 12, 2013 6:15 pm
by Krom
Boot from a linux live CD (burn one with another computer if you don't have one), if it works fine ---> OS issues, if it doesn't work well or at all ---> hardware issues.