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New video card issue

Posted: Sat Dec 21, 2013 3:59 pm
by CDN_Merlin
Bought a Diamond ATI 7770 video card. I'm having a hard time have WIN 7 64bit to recognize it. I start windows and it tries to find the drivers but fails. Even after installing the ATI or Diamond software windows still can't recognize the card.

I've uninstalled everything, rebooted and tried again but it always fails. The log shows that everything installs fine but the video drivers fail. In Device Manager it shows this.

This device is not configured correctly. (Code 1)
This operation returned because the timeout period expired.

I'm uninstalling everything again and will go into Safe mode and try something I found on the net.

Any help would appreciate.

Re: New video card issue

Posted: Sat Dec 21, 2013 4:04 pm
by flip
Exchange it.

Re: New video card issue

Posted: Sat Dec 21, 2013 4:06 pm
by CDN_Merlin
That will be my last thing as I bought it online through Futureshop. Didn't need this crap now.

Re: New video card issue

Posted: Sat Dec 21, 2013 4:33 pm
by Krom
I'm guessing you wouldn't be posting any of this if it wasn't actually putting out video, so the card is working apparently...

Try booting in to safe mode, deleting the driver, deleting the driver for the previous video card too and then rebooting. If that doesn't work, put the old card back in, system restore to a point before the swap, boot normally, go into device management, uninstall the old card, power off, swap cards again, power on and see if that helps any.

There should definitely be a way to kick it around and get a driver loaded if the card is showing a picture.

Note, in device manager you might have to go into "view" and check "show hidden devices" to make the driver for the old video card visible since device management usually hides drivers for hardware that is not currently present in the system.

Re: New video card issue

Posted: Sat Dec 21, 2013 5:07 pm
by CDN_Merlin
The card shows video but no drivers will install. I uninstalled everything and put my old card back and it's doing the same thing but windows recognizes it as a ATI 5830. ARGH I didn't want to spend my entire day doing this.

Re: New video card issue

Posted: Sat Dec 21, 2013 5:54 pm
by CDN_Merlin
I tried it again. I uninstalled everything in windows. (safe mode wouldn't work).
Shut down, installed new card.
Booted into windows.
Let windows device finder installed drivers for audio and video. Audio worked but video failed
Check device manager and yellow question mark is there.\

Well, it's going back.

I have a ATI 5830 right now, what would be a good replacement? ATI 7870? Geforce 660? I have no clue really what is good and I go by price. I'd spend about 200 max.

Re: New video card issue

Posted: Sat Dec 21, 2013 6:00 pm
by Krom
Try the guru3d.com driver sweeper, otherwise: http://www.anandtech.com/show/7557/best ... liday-2013

Re: New video card issue

Posted: Mon Dec 30, 2013 4:38 pm
by Tunnelcat
CDN_Merlin wrote:I have a ATI 5830 right now, what would be a good replacement? ATI 7870? Geforce 660? I have no clue really what is good and I go by price. I'd spend about 200 max.
I've got a single EVGA GTX 680 with 4 GB of video ram and I'm pretty pleased with it. It's a lot quieter than my old GTX 480 even though it's got a single fan. My case is tight, so I can't have a card that vents hot air inside the case like some cards with multiple fans do. I also like the PrecisionX program to control the fans and voltages and Nvidia Inspector to set some pretty esoteric settings when I want to force a setting in a game.

Re: New video card issue

Posted: Mon Dec 30, 2013 4:41 pm
by CDN_Merlin
That's an expensive card. Way out of my price range.

Re: New video card issue

Posted: Mon Dec 30, 2013 4:52 pm
by Tunnelcat
Hmmm, I looked. Rats! Yeah, it's still priced above $500. Heck, I'd like a Titan, but I can't afford that either and I burned all my birthday money on the 680 as it was last year. But damn, it's a sweet card and it'll keep me gaming for quite awhile. Well, even the 660 is a pretty decent card, especially if you could get one with 3 GB of ram. I'd sell you my 480, but it sounds like a damn vacuum cleaner even at idle and it gets HOT, so don't buy one. They got the cooling better with the 600 series.

One thing I like about Nvidia is that they really simplified their driver updates. All one has to do is make sure that any fan controller software like PrecisionX or MSI is shut down BEFORE doing a driver update, put a copy of the driver installer on the desktop, run it from there and viola, updated driver. No muss or fuss.

Re: New video card issue

Posted: Mon Dec 30, 2013 6:10 pm
by CDN_Merlin
I'm thinking of somewhere around 200 plus tax max. I had bought an ATI 7770 but for whatever reason Win 7 would not recognize the card and the drivers would not install. So I returned it. I'm still using my origina 5830 until it dies for good then I'll decide what to get. Just don't know if ATI or Nvidia is better anymore

Re: New video card issue

Posted: Mon Dec 30, 2013 7:36 pm
by Krom
AMD has better hardware from a price/performance perspective in most segments right now thanks to their 2xx series, while nvidia always has the upper hand in software/drivers and holds the fastest single GPU on the market (Geforce GTX 780 Ti).

So it currently it comes down to if you want every last ounce of performance you can get for your money, or do you want the "GeForce Experience" which can be surprisingly compelling.

Re: New video card issue

Posted: Tue Dec 31, 2013 5:48 pm
by Tunnelcat
The only thing I don't like about ATI is that their Catalyst Center is a big resource hog. I don't even have it running on my laptop. Nvidia's Control panel is at least workable.

Re: New video card issue

Posted: Tue Dec 31, 2013 11:57 pm
by fliptw
does the cataylst force you to switch to a resolution before you can set the scaling for that resolution still?