Page 1 of 1

Event 219, Kernel PnP

Posted: Sat Jun 20, 2020 12:54 pm
by Tunnelcat
I installed both a secondary optical drive (older Sony Opticarc DVD RW+) and a 2T WD spinner hard drive for bulk storage, both SATA. I installed the optical drive because it was brand new, sitting around unused and sometimes my LG Blu-Ray drive hates certain older disks. Now whenever I boot, I get the Event 219 error first thing in the list. However, everything works fine and there are no yellow warning markers on any device in the Device Manager and Windows reports that all devices are working normally. Also, after doing some internet researching, I've discovered that Microsoft removed the Windows Driver Foundation Service from the operating system as of version 1803 upwards, which is the one item most talked about as a fix, so it can't be set to automatic on my system. I'm suspecting the Opticarc Drive since it has an old driver from Windows, listed as 2006. Is there a way to identity which device driver for which device is the culprit from the error message in the Event Viewer and can it be fixed or else just ignored? It's listed as such:

Event 219, Kernel-PnP The driver\Driver\WudfRd failed to load for the device HID\VID_0951&PID_16DF&MI_03&Co102\8&2c632188&0&0001

Re: Event 219, Kernel PnP

Posted: Sat Jun 20, 2020 1:57 pm
by Krom
Do you have, or have you ever used a Kingston HyperX Quadcast microphone?

Re: Event 219, Kernel PnP

Posted: Sat Jun 20, 2020 3:22 pm
by Tunnelcat
Yes, I've got one plugged in right now.

Re: Event 219, Kernel PnP

Posted: Sat Jun 20, 2020 3:58 pm
by Krom
That is the driver listed in the error. The hints are:
HID\VID_0951&PID_16DF
HID = Human Interface Device
VID_0951 = Vendor ID: Kingston
PID_16DF = Product ID: HyperX Quadcast

Try updating and or uninstalling/reinstalling the drivers for it.

Re: Event 219, Kernel PnP

Posted: Sat Jun 20, 2020 4:35 pm
by Tunnelcat
Yeah, I figured HID was Human Interface Device, but I was stumped at VID and the Hypercast ID. I trying updating the drivers first.

Re: Event 219, Kernel PnP

Posted: Sat Jun 20, 2020 4:43 pm
by Tunnelcat
OK, updating drivers didn't work. Windows claimed it was the best up to date driver. Tried uninstalling and letting Windows reinstall the driver, no joy either. Error showed up first thing upon reboot.

Re: Event 219, Kernel PnP

Posted: Wed Jun 24, 2020 10:19 am
by Tunnelcat
Wow, I even tried removal and re-installation of the USB drivers. Still throwing the error, even though everything works and no yellow warning triangles in the Device Manager. Just plain weird. I seem to have strange errors that can never be corrected. Just like that Firefox printing issue. Whole new hard drive, whole new operating system, no left over data and still Firefox refuses to print from the main paper tray. It's like some kind of persistent ghost in the machine haunting me.

Re: Event 219, Kernel PnP

Posted: Wed Jun 24, 2020 5:25 pm
by Krom
Just out of curiosity, when you click "show hidden devices" in device manger does anything else show up? Maybe delete everything in HID that is grayed out when you enable that option.

Re: Event 219, Kernel PnP

Posted: Fri Jun 26, 2020 11:17 pm
by Tunnelcat
Krom wrote: Wed Jun 24, 2020 5:25 pm Just out of curiosity, when you click "show hidden devices" in device manger does anything else show up? Maybe delete everything in HID that is grayed out when you enable that option.
There are 3 hidden ones in HID, all have the same message: Currently, this device is not connected to the computer. (Code45)

!. HID-compliant consumer control device

2. HID-compliant game controller

3. USB Input Device

What would deleting them do?

Re: Event 219, Kernel PnP

Posted: Sat Jun 27, 2020 5:11 am
by Krom
It removes the drivers for them so they will not attempt to load at startup.

Re: Event 219, Kernel PnP

Posted: Sat Jun 27, 2020 8:51 pm
by Tunnelcat
Tried that. Still throws the error. Even ran the System File Checker and Windows Troubleshooter through Power Shell. Only the file checker supposedly corrected some corrupted files, but the error still persists upon reboot. :frown:

Re: Event 219, Kernel PnP

Posted: Sun Jun 28, 2020 5:12 am
by Krom
It might also be worth checking for updated chipset/inf drivers.

Re: Event 219, Kernel PnP

Posted: Mon Jun 29, 2020 5:57 pm
by Tunnelcat
I'm checking on newer chipset drivers. It looks like they are available. I love that Intel has 1968 for driver file dates. Time flies in the computer world. If the new drivers solve the issue, great. I've also opened a ticket with Kingston support as well. Thanks Krom.

Re: Event 219, Kernel PnP

Posted: Mon Jul 06, 2020 9:38 pm
by Tunnelcat
Krom, can you identify this driver and how do you actually do that? I'm now getting the same driver error on my laptop after the June Windows Updates.

USB\VID_06CB&PID_0078\c1ea9800676c

Re: Event 219, Kernel PnP

Posted: Tue Jul 07, 2020 4:47 am
by Krom
Synaptics, either a touchpad or a fingerprint reader.

Re: Event 219, Kernel PnP

Posted: Tue Jul 07, 2020 9:53 am
by Tunnelcat
Synaptics for both and both devices work fine. It's starting to get old with MS and their crappy updates. MS also claims that the installed drivers are the most recent ones. The June updates also messed up the Killer Network program too, requiring cleaning out the old software and reinstalling the new version to repair. This laptop has a P7xxTMI notebook motherboard. What's the best way to find updated Intel chipset drivers?

Re: Event 219, Kernel PnP

Posted: Tue Jul 07, 2020 2:50 pm
by Krom
Might depend on what chipset you have, but here is the latest one that I recently ran on my machine:
https://downloadcenter.intel.com/downlo ... oduct=1145

Re: Event 219, Kernel PnP

Posted: Thu Jul 09, 2020 9:14 pm
by Tunnelcat
OK, I give up. No joy. I went ahead and updated the chipset drivers on my gaming rig first as a test since it was easier to find the right Intel drivers for the ASUS motherboard. That did NOT get rid of the Event 219, Kernel PnP error upon boot. The only way to not get the error is to unplug the microphone, boot the system and then plug it back in. I seriously doubt that updating the chipset drivers on the laptop will also get rid of a similar error for the Synaptics Touchpad and that also has a USB moniker in front of the VID moniker in the error code. I can't unplug that either since it's internally connected. I don't know what else to do and it has something to do with Windows and the USB drivers, which Windows happily says are the most up to date. The laptop error only showed up after the June Windows Update too. :frown:

Re: Event 219, Kernel PnP

Posted: Fri Jul 10, 2020 6:46 pm
by Krom
Yeah, it wouldn't surprise me if this still showed up even if you went to extremes like nuking the whole windows install and reinstalling fresh. Its probably harmless (or may even be the byproduct of some security fix), I'm thinking the only way it will eventually clear out is if the manufacturer puts out a new driver that doesn't do whatever is causing it. There might be some buried registry tweak that would fix it, but it would probably take hours or days working on the machine just to find the tools to identify it.