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New PC not sleeping

Posted: Fri Oct 16, 2020 11:09 am
by CDN_Merlin
So my new system is not sleeping. Tried everything I found on the net. Here is the errors after running powercfg -requests

What is the last item and how can I fix it?

USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_06ED
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_046D&PID_C24F
Port Path 11,1
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_06ED
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_1532&PID_0221
Port Path 10
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_06ED
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_1532&PID_0046
Port Path 6
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_06ED
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_1E8B&PID_C0DE
Port Path 5
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_06ED
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_05E3&PID_0608
Port Path 11
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 25.67
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

Re: New PC not sleeping

Posted: Fri Oct 16, 2020 12:21 pm
by Krom
ASPM being disabled seems to be a non-issue or otherwise not related to the machine not being able to sleep. Even machines that have it disabled are normally still able to enter and remain in S3 sleep. Diagnosing issues with computers sleeping can be a huge pain because so many things interact with it, could be a driver doing it, could be a device doing it, could be software doing it. Also it doesn't help that I don't know of any good tools for diagnosing issues with it (because I never put my machine to sleep so I've never needed them).

Re: New PC not sleeping

Posted: Fri Oct 16, 2020 1:25 pm
by CDN_Merlin
The sad part if I have to turn off my monitor every time because I don't want it on 100% of the time. I had the same issue with my last PC and after changing settings, windows update it eventually went to sleep. This time I can't figure it out.

Re: New PC not sleeping

Posted: Fri Oct 16, 2020 2:23 pm
by Krom
There is a easier way to get your display to sleep, lock the station (windows key + L) even if you don't have a password. Default display timeout in windows when the station is locked is 1 minute. It is what I use when I am going to step away for more than 5 minutes or so and don't want the screen running the whole time.

Re: New PC not sleeping

Posted: Sat Oct 17, 2020 12:56 am
by fliptw
unplug your mouse and see if it goes to sleep.

you can google the usb device id's to get a better idea of which device it is, they all look to be related to gaming devices.