DVD drawer won't open , light works

Ned · Post by **Ned** » Thu Aug 12, 2004 9:08 pm

Hi'

Trying to put the system together

Bought an NEC OEM ND-2510A DVDRW

It is powered correctly, but when I try to hit the eject button, nothing! Just a few soft noises and drawer never opens no matter what I do. Is it defective? I also tried master and slave, no diff

Bummin,
Nedro

fliptw · Post by **fliptw** » Thu Aug 12, 2004 9:20 pm

stop fiddling with it.

take it back and exchange it.

Ned · Post by **Ned** » Thu Aug 12, 2004 9:21 pm

you are probably right

Uggggg, mail order

Grendel · Post by **Grendel** » Thu Aug 12, 2004 10:15 pm

There should be an emergency opening feature -- try to open it and see if the mechanics lock into place. Oh, and remove the transport security device

BUBBALOU · Post by **BUBBALOU** » Thu Aug 12, 2004 11:21 pm

mr paperclip is your friend!

Jagger · Post by **Jagger** » Fri Aug 13, 2004 11:16 am

Has it EVER opened normally? Try holding the button for one or two complete seconds. There's a few Asus drives out there that require you to hold the button before it'll open. I HATE those drives.

Ned · Post by **Ned** » Fri Aug 13, 2004 11:47 am

OK, update.

I am sending it back

Paperclip in the hole does nothing.

If you press the eject briefly OR hold it for like 5 seconds the same thing happens: a little green light comes on, a little wooshing noisees is heard, the light goes off, and nothing happens. The drive has no obvious transport screw, and the Motherboard sees it just fine.

Do you all agree with me that it is toast? I am under the impression that all powered drives should respond to the eject button. ON the ribbon cable, or off the ribbon cable, same result.

I am a little unimpressed with NewEgg.com My case arrive bent in two places and this drive didn't work.

Good news is I have it all together and running. Thank gooodness I had ordered an ASUS CDRW as well.

Jagger · Post by **Jagger** » Fri Aug 13, 2004 1:50 pm

The only other test I can think of is right clicking on the drive under "My Computer" and selecting "Eject". But that's a pain. Just send it back.

Ned · Post by **Ned** » Tue Aug 24, 2004 9:08 pm

quick update.

They sent the new one and it works fine. I like NewEggs website and speed but hmmmmmmmmm. . . .

a dead on arrival DVD burner and a bent ATX case, not a very good first experience.

Mobius · Post by **Mobius** » Tue Aug 24, 2004 9:38 pm

Newegg don't make this stuff man. They just sell it. Items are NOT tested before sale. Shipping companies damage stuff. Not Newegg's fault.

Ned · Post by **Ned** » Tue Aug 24, 2004 9:49 pm

Disagree

The case was inadequately packed up for shipment and the drive may well have been someone else's defective return, confused in their pile of other returns and then sent on to me. And a LOT of equipment IS tested at the factory. Im not sure what your angle is, but respectfully tell you that 2 things broken out of 12 is not good odds.

Top Gun · Post by **Top Gun** » Tue Aug 24, 2004 10:52 pm

One (probably stupid) question: Does the drive's opening mechanism include a rubber band of some kind? A CD drive on a computer at my old high school had a broken band/belt in the drive, and it exhibited the same symptoms as you posted above. If the paper clip depended on this band, it probably wouldn't have any effect, either. At least it's something to look at.

AceCombat · Post by **AceCombat** » Wed Aug 25, 2004 11:19 am

yah, opening the chassis of the drive will void any warranties on a new drive, and now he is stuck with a dead drive.

fliptw · Post by **fliptw** » Wed Aug 25, 2004 1:16 pm

Top, Ace, silly skimers.

he's already returned it, and got a new one.

STRESSTEST · Post by **STRESSTEST** » Wed Aug 25, 2004 3:10 pm

All is well that ends well. Thread closed before Ace clogs it with crap.

DVD drawer won't open , light works

DVD drawer won't open , light works

right

dvd

2510

tested