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I'm trying to completly remove Nortons 2002 under the winxp pro o.s. I do the add/remove thingy. Then I do a search for any name related items and delete those. Under 98se I would go into regedit to clear out the last of the files. I don't see regedit under xp. Any help? More consisely how do I completely remove NAV?

run > regedit

I feel soooo stupid.

Look for Norton and look also for Systemworks.

PS: Don't feel stupid. Where I did my co-op, there was a contractor who was CCNA, MCSE, CItrix Certified. We emailed him a fix for a problem one of his clients was having. In the email it told him to go into the regidtry. He came back to us saying it didn't work.

We asked him to show us what he was doing. He went to:
Start>RUN> then he typed REGISTRY.

Another time he asked me where the HKLM key was in the registry. He didn't know it meant HKey Local Machine.

Amazing these people even get jobs.

CDN_Merlin wrote:Look for Norton and look also for Systemworks.

I think thats Symantec instead of Systemworks?

yep, symantec.

Well something is hiding. I still can't get all of it removed. I've done the same things prior and I could reload this and get a new subscription date. Something in XP like a log that NAV is reading when I reload?

Try RegCleaner, it removes any mention of any program you like completely from the registry. It works

Norton has started to log on their own servers. Stop being cheap and pay for an extra yr of virus protection.

You've got mail!

Dude, just uninstall all of the Symantec or Norton related items in the add/remove programs list and you're pretty much done. If you were to re-install afterwards, you'd be starting all over again with the subscription.

MD-2389 wrote:Dude, just uninstall all of the Symantec or Norton related items in the add/remove programs list and you're pretty much done. If you were to re-install afterwards, you'd be starting all over again with the subscription.

That's not true; the subscription data was always recorded in the registry, not just the program itself. I've had to uninstall/reinstall a few times, and the program always remembered the expiration date. The only thing I ever experienced that reset it was a full reformat. And now, from the sound of it, Symantec has wised up and started keeping track of the subscriptions themselves. Can't say I blame them; it was kind of a stupid oversight in the first place.

I've actually been having a similar issue myself with a Japanese shareware program for extracting and converting files from PS1 disks. Apparently, the free period expired, and while I can still view the files, I can no longer convert them. I've poked around the registry, but I can't seem to find the right entries for it. Oh well; until/unless I do, I'm just stuck with the freeware version.

google for regmon. Its won't help with Norton Anti-Value, but it might help with your shareware app Top Gun.

To my esteemed fellow colleagues, Symantec is not monitoring their update logs as I have successfully reinstalled NAV with a new one year subscription

MD-2389 wrote:Dude, just uninstall all of the Symantec or Norton related items in the add/remove programs list and you're pretty much done. If you were to re-install afterwards, you'd be starting all over again with the subscription.

Not even close. Add/remove is only the first step. Regedit is where you go to remove Symantec entries, Norton, nav, and live updates. Then you have to go to search mode and list Symantec, Norton, NAV and live. Remove appropriate items. Then I went into such areas as:
C\Documents & Settings\allusers\applications\symantec
The above was never brought up with the search program. So you see it is a bit more involved than using just add/remove.
Anyway, I thought I'd let you know it can be done.

Flatlander...thanks for your offer but it looks like I won't be needing it.

Why do people think they can just uninstall stuff like Norton? The uninstall process can NOT uninstall or delete files and folders that are being used - and much of Norton is in use all the time.

Mostly XP is too stupid to even know it needs to kill the processes required, take them out of the start-up process, reboot and complete the uninstallation.

For future reference, START > RUN > MSCONFIG... go to the startup tab and remove ticks from ALL the useless crap you have in there as well as everything which is norton related. Then reboot. Then uninstall. Then REGCLEAN - or do it manually - by searching for NORTON and SYMANTEC.

But, for goodness sake, their are a million license renewal hacks out there. Most of them will make Norton expire in 2105.

Mobius wrote: But, for goodness sake, their are a million license renewal hacks out there. Most of them will make Norton expire in 2105.

I like to do it the honest way.

Mobius, you've never uninstalled a program to have it ask you to reboot?

Mobius wrote:For future reference, START > RUN > MSCONFIG... go to the startup tab and remove ticks from ALL the useless crap you have in there as well as everything which is norton related. Then reboot. Then uninstall. Then REGCLEAN - or do it manually - by searching for NORTON and SYMANTEC.

msconfig is fine for removing startup items, but the 'proper' way to disable services is by using the service editor (start -> run -> services.msc).

Another vote for regcleaner here, btw.

you could also check out symantecs site for thier removal/cleaning tools for the apps and heres a quite good site for symantec help http://computercops.biz/forum82.html

Registry Cleaners are fun until things in Windows start mysteriously breaking and you have to reformat anyways.